USB Wholesale

QUALITY PRODUCTS.. LOW PRICES.. FAST SHIPPING.. PROFESSIONAL SERVICE & SUPPORT.. VOLUME DISCOUNTS

Shipping Costs

The shipping costs that are automatically computed at check-out are for the lower 48 United States Only.  Shipping to other areas is additional.

Email us at USBWholesale@REMOVEatlanticbb.net  for a quote. 

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In the event that a product must be returned to us, the customer will pay for return shipping.  We realize that it is not your fault if a product is defective, but please understand it is not our fault either -- we carefully exam every product before it leaves and we randomly test samples of every shipment we receive.  This is why we share the shipping costs associated with a return replacement. The customer will pay for return shipping, and we will pay to ship the replacement. All replacements will be done by Standard Ground Service with delivery confirmation. We cannot offer our everyday low prices and absorb the full cost of handling return shipments.

Security

PayPal is the secure payment processor for USB Wholesale. When you check out you will be taken to a secure server at PayPal for processing.  All online payments to USB Wholesale are processed by PayPal.  A copy of PayPal's Privacy Policy is available for your perusal at PayPal

Package Damaged or Lost

Shipping damage and lost packages must be claimed to the shipping carrier at the time of delivery or loss.  If some items are missing or your order is incorrect or not complete, please report the discrepancy to us at USBWholesale@REMOVEatlanticbb.net within 24 hours as well as to the shipping carrier if the package appears to be damaged or resealed.

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Defective Product During Warranty Period (30 Days)

USBWholesale further warrants all products for a 30 day period.  Products found to be defective during the warranty period will be replaced by USBWholesale with an equal or better product as determined by USBWholesale.  After 30 Days you must contact the Manufacturer for Warranty Service.

• Contact Technical Support for product assistance USBWholesale@REMOVEatlanticbb.net

• If our support staff is unsuccessful and the product is determined to be defective you will be issued an RMA number by USBWholesale@REMOVEatlanticbb.net

• Return the device freight prepaid to USBWholesale.  Use a service with a tracking number.  USBWholesale is not responsible for returned items that are lost or damaged in transit.

• Carefully package the device so that is not damaged in shipment,

• If the device is found to be defective a replacement part will be sent with 2 business days

• If the device is not defective the product will be returned at the customers expense.

• After 15 days Merchandise can NOT be returned for refund.  Replacement ONLY

• NO REFUNDS After 15 Days  

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Compatibility

So that you may make an educated decision, full technical specifications as provided by the manufacturer of each product is listed on the web site.

• USBWholesale does NOT guarantee compatibility 

For additional information or questions, please contact USBWholesale@REMOVEatlanticbb.net before you order. 

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Returns for Refund

• Satisfaction Guaranteed

• Non-defective products can be returned for refund.

  • Item must be returned undamaged and complete in the original packaging including software, manuals and installation sheets.

  • Item being returned must be in resalable condition

  • Buyer pays all freight charges for the return shipment

  • Restocking Fee schedule

    • Less than $74.99 a 20% restocking fee applies

    • $75.00 to $199.99 a 15% restocking fee applies

    • Over $200 a 12% restocking fee applies.

  • Products must be returned within 15 days from the date of receipt as documented by USPS Delivery Confirmation.

  • NO REFUNDS After 15 Days  

• Products claimed defective and found not to be defective are subject to a minimum 20% restocking fee regardless of the selling price. 

• Please think carefully before you buy. 

• Shipping charges are not refundable. 

• Products must be returned within 15 days from the date of receipt. 

• All returns require a RMA number.  RMA numbers are assigned by Tech Support. 

Contact USBWholesale@REMOVEatlanticbb.net

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RMA Replacement

USBWholesale will pay the replacement shipping back to the customer with the delivery confirmation.  However, if the product sent back by customer is found to function normally, USBWholesale will apply a handling charge of no less than 20%.  Products returned for RMA must be packaged so that the product arrives at USB Wholesale in the same condition that it left.  Please use a courier that provides delivery confirmation and a tracking number.  We are not responsible for items that are lost in transit.

    QUALITY PRODUCTS.. LOW PRICES.. FAST SHIPPING.. PROFESSIONAL SERVICE & SUPPORT.. VOLUME DISCOUNTS

Contact Us at  USBWholesale@REMOVEatlanticbb.net

Note:  Remove the REMOVE in our email address before sending message.